But the biggest problem with Twitter’s place in the news is its role in the production and dissemination of propaganda and misinformation. It keeps pushing conspiracy theories — and because lots of people in the media, not to mention many news consumers, don’t quite understand how it works, the precise mechanism is worth digging into.
We recently saw the mechanism in action when another baseless conspiracy theory rose to the top of the news: The idea that the murder last year of Seth Rich, a staff member at the Democratic National Committee, was linked, somehow, to the leaking of Clinton campaign emails. The Fox News host Sean Hannity pushed the theory the loudest, but it was groups on Twitter — or, more specifically, bots on Twitter — that were first to the story and helped make it huge.
Here’s how.
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Yet the more I spoke to experts, the more convinced I became that propaganda bots on Twitter might be a growing and terrifying scourge on democracy. Research suggests that bots are ubiquitous on Twitter. Emilio Ferrara and Alessandro Bessi, researchers at the University of Southern California, found that about a fifth of the election-related conversation on Twitter last year was generated by bots. Most users were blind to them; they treated the bots the same way they treated other users.
“Human users didn’t do a good job of separating bots from other humans,” Mr. Ferrara said.