Borrowers Face Hazy Path as Program to Forgive Student Loans Stalls Under Betsy DeVos

In Education On

The students attended institutions with pragmatic names like the Minnesota School of Business and others whose branding evoked ivy-draped buildings and leafy quads, like Corinthian Colleges. Tens of thousands of them say they are alike in one respect: They were victims of fraud, left with useless degrees and crushing debts.

Now the government program meant to forgive the federal loans of cheated students has all but stopped functioning.

No Education Department employees are devoted full time to investigating borrowers’ complaints, according to three people familiar with the agency’s operations. Instead, the agency’s staff has fought in court to reduce the amount of relief granted to some students and to halt a rule change intended to speed other claims along.

That has left more than 100,000 claims for relief in limbo, according to the Education Department’s most recent data.

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