If there’s one thing that brings Americans together, it’s our hatred of the giant companies that sell us high-speed data services. Consumers routinely give Comcast, Charter (now Spectrum), Verizon, CenturyLink and AT&T basement-level scores for customer satisfaction. This collective resentment is fueled by the sense that we don’t have a choice when we sign up for their services.
By and large, we don’t: These five companies account for over 80 percent of wired subscriptions and have almost total power in their territories. According to the Federal Communications Commission, nearly 75 percent of Americans have at most one choice for high-speed data.
It’s about to get worse: President Trump’s F.C.C., under the leadership of its fiercely deregulatory chairman, Ajit Pai, wants to let these companies become even more powerful by letting them do whatever they want and allowing them to merge with one another.
